Refund Policy

At Global Conduct we stand behind the quality of our products and your satisfaction is our number one priority.

If you are not 100% satisfied with your purchase, you can return your order to us, for a full refund or exchange, within 14 days of purchase.

  • Please contact us by email to advise that you will be returning the goods. We will advise how best to do this.
  • We would appreciate if you can give us a reason for the return, because it helps us serve you better. We cannot pay the postage returns cost nor accept responsibility for any goods that may be lost in the return process. We recommend that you send returns by registered post for your peace of mind.
  • Items must be unworn, in the state you received them, and in the original packaging.

Exchange: If you requested an exchange, you can choose any available items with a maximum total price less than or equal to the full price you paid for your previous purchase - excluding postage. Once you have notified us of items of your choice, we will send them out within 24 hours.

Exclusions: For hygiene reasons earrings cannot be returned unless the item is faulty. Please note that we do no refund or exchange on sale items.